Do you know there is a hidden inbox on Facebook?
I was shocked to see how many messages I had from people trying to get a hold of me, that I had never seen.
Also, if you have a business page, do you know where your hidden posts are?
In this video, I do a quick and easy “how to” for accessing all of your hidden messages.
How to Access Your Hidden Facebook Inbox – Video
In this day and age – potential clients are reaching out to you in all different ways. If they choose to contact you via Facebook, make sure you don’t miss the lead!
Would love your feedback – did you have critical messages you have missed on Facebook? Leave me a comment below
December 20, 2011 at 11:03 am
Katie, great video, I had 39 hidden messages, thank you so much for this post.
December 21, 2011 at 12:49 am
Wow Theresa! So glad you found them! Thanks for the comment. Make sure you check that hidden inbox frequently!
December 20, 2011 at 11:15 am
I had 33 hidden messages, one with referral info…
Thanks Inman!
December 21, 2011 at 12:49 am
Wow, 33! So glad we could help. Good luck with that referral!
December 20, 2011 at 12:10 pm
I had 70.
December 21, 2011 at 12:53 am
Wow 70! How many were not spam Kristy?
December 20, 2011 at 12:11 pm
Thanks Katie!
I had messages – and they were important!
Daniella
December 21, 2011 at 12:51 am
Thanks Daniella! So glad I was able to help you find them!
December 20, 2011 at 12:33 pm
Nice one, Katie!!
I had over 100 but only 1 was deemed non-spam. Thank goodness!!
Suzanne
December 21, 2011 at 12:52 am
Thank you Suzanne! Over 100 – wow. So glad more were not “real” messages!
December 20, 2011 at 2:32 pm
I only had @16 and all spam – great to know – thanks for the info – have shared it as well with others!!
December 21, 2011 at 12:51 am
Whew! Glad they were just spam Cyndee. Just make sure you check back regularly!
December 20, 2011 at 3:26 pm
Once I heard about this, I too also check everyday for hidden messages ‘just in case’. Although I have noticed the hidden posts and comments on the FB pages, I haven’t been as diligent as I have about 20 of ‘em.
December 21, 2011 at 12:50 am
That is great you have been checking – this is more than most people (me included!) Thanks for taking the time to comment!
December 20, 2011 at 8:14 pm
Over 100 I can’t believe this wow thanks for the tip!!!
December 21, 2011 at 12:50 am
Over 100 Valerie! WOW! How many were legitimate messages (not spam)?
December 20, 2011 at 8:35 pm
Thanks for the reminder – I didn’t know about the hidden business page post!! Most of my personal hidden messages were spam…but I had good comments on the biz page that are now published.
December 21, 2011 at 12:52 am
Thanks Rhonda! So glad I could assist – especially on hidden posts on pages. Makes a big difference in engagement when they are “un-hidden.”
December 21, 2011 at 1:10 am
Haha! Lots of guys hitting on me in there! Lots of references to my beautiful smile. LOL!
December 21, 2011 at 3:01 pm
LOL Ardell!!
December 21, 2011 at 2:18 am
These were great tips. They’re not in a “hidden” inbox, it’s just not up front like other sections. And like you said, the messages in the “hidden” inbox are actually spam. Or they’re supposed to be. I had about 90 of them from March to September of this year… every single one was a spam message. But I’m glad I went in and cleaned them up.
December 21, 2011 at 2:22 am
Wow, what a great tip and it’s all basically sitting right there in front of our eyes!
December 21, 2011 at 9:48 am
Great stuff! I’m sending the link out to 600 of my clients today and will be posting it in my blog in a few minutes!
December 21, 2011 at 9:51 am
Katie-
Thanks I had 48 messages in that hidden box.
On another note may I ask you a FB Queston? Please and thank you for even considering it….
Recently I was messing with my admin for my biz page and in a series of mishaps it booted me as admin, and now I cannot get into my fb page! I have looked up everything that I can about this topic, submitted a bug report to fb, etc. to no avail. And you are soooo fb savvy. Any suggestions? Again, thanks for even considering this issue and I have been really enjoying the webinars, and articles.
December 22, 2011 at 8:57 am
Hmmm… nevermind I guess
Or point me in a direction that may have an answer- I contacted Mike at Social Media Examiner and posted on his FB page my question… again, have already exhausted other traditional resources. Just might have to redo my whole Biz Page. Ugh!
December 21, 2011 at 10:22 am
Wow! I found a few messages too!
Thanks again Inman for timely and useful updates!
December 21, 2011 at 3:03 pm
Thanks so much for comment and the kind words Ralph!
December 21, 2011 at 10:25 am
Yes, I had 57. Thanks!
December 21, 2011 at 3:03 pm
Wow Cathy! All spam, or any “real” messages in there?
January 24, 2012 at 4:47 pm
wow! happy to help Cathy!
December 21, 2011 at 12:12 pm
Your information is always so relevant. Thanks for posting. When I opened my other messages tab I was disappointed to see a message from August that I would have liked to have received. Most everything else was spam. I like the tip about the Hidden Posts too. I had a few good comments that I unhid. Thanks Katie!
December 21, 2011 at 3:03 pm
Thanks so much for the kind words Byron. I am glad this type of info is helpful and relevant!
December 21, 2011 at 12:35 pm
Thanks Katie, didn’t know about this and found a ton of spam, but 3 were prospects asking about First time home buyer programs! We just replied to each of them. Will check this often.
December 21, 2011 at 3:02 pm
Wow Ric! So glad you were able to respond quickly. Thanks for the comment!
December 22, 2011 at 4:35 pm
Wow this is amazing! Thanks so much for letting us know. I had 26 hidden messages and I am about to check my business page next.
December 26, 2011 at 12:36 pm
Wow Katie, thanks for this post. I found a lot of hidden messages, and like you said I think they were updates of business pages but none too important that I missed them. I will check it more though. Also on my business page, I had hidden posts on my wall (thank goodness only 1). I did not know about these so am very thankful you pointed this out.
December 26, 2011 at 11:07 pm
This is very nice blog.i love to read it because it privides always good information regarding market.Thanks for this nice blog.
January 7, 2012 at 5:43 pm
Wow, Katie! I had no idea about this. Thanks for sharing!!!
January 9, 2012 at 10:22 am
I had over 1,000 OMG thank you so much!
January 24, 2012 at 4:46 pm
oh my! So glad to help Susan!
January 16, 2012 at 8:13 pm
Katie,
Just got around to watching this….I had 78 messages in the hidden box, I never knew this. People had asked me questions, comments etc. extremely frustrating. Thanks for the info!
Sandra
January 24, 2012 at 4:46 pm
WOW Sandra! So happy to help!
February 12, 2012 at 11:23 am
Thank you Katie, i had about 70 unread hidden messages.
I sure put a reminder in my calendar to check them more often.